All candidates must be of good health. Please contact us BEFORE booking an appointment if any of the following apply to you:

- Under 18 years of age.
- Currently pregnant or nursing.
- Prone to or have keloid scarring.
- Used Accutane in the last 12 months.
- Tested postitive for HIV or Hepatitis.
- Have any bleeding disorders (ie hemophilia) or autoimmune conditions.
- Diabetic, anemic, or have blood deficiencies.
- Allergic to any anesthetics and/or antibiotics.
- Currently undergoing radiotherapy or chemotherapy.

It is important to advise us prior to the procedure if any of the following applies to you:

- Have had any eye surgeries.
- Have any heart conditions.
- Are unable to take over-the-counter antihistamines (ie Benedryl).
- Have one or more of the following conditions: epilepsy, fainting or dizziness, herpes, HVB, T.B., Eczema/PSoriasis or any other skin conditions, fever, asthma, any other conditions.

If you've had any botox/filler around the area recently, you must choose an appointment 4 weeks from now.
If you are taking any medications, including antibiotics or immunosuppressants (ie anti-inflammatory or steroids), currently using any Retinoid, AHAs/BHAs, Proactive or any product containing active ingredients refrain from use and choose an appointment two weeks from now.

Initial sessions are for skin with no previous ink OR existing tattoo has been assessed and approved by Kayana Beauty to proceed with new brow work. Failure to provide a photo of existing tattoo for approval prior to booking may result in the forfeit of your booking fee.

To complete the cosmetic tattooing process a Color Boost session is required within 2-6 months after the initial session. This is not included in the initial price and is booked during your initial session. If it is beyond 6 months the 7-11 month Color Boost option must be chosen. Color Boosts must be completed at least once within a 24 month time frame. If it has been beyond 24 months it is considered a brand new initial session.

The highest standards of hygiene and sanitation are met in our facility. Sterile, disposable needles and pigment containers are used for each individual client, procedure, and visit. This is a tattoo process and therefore an art, not an exact science. Every effort will be made to avoid asymmetry but no face is completely symmetrical.

You are responsible for determining the color, shape, and position of brows as agreed during consultation. Upon completion of the procedure there might be swelling and redness of the skin, which will subside within 1-4 days. In some cases, bruising may occur.

The true color will be seen 6-8 weeks after each procedure, and pigment may vary according to skin tone, type, condition, and age. Some skin types accept pigment more readily and no guarantee on exact color can be given. The results of the procedure can be affected by the following: medication, skin characteristics (dry, oily, sun damaged, thick or thin skin type), pH balance, lifestyle (tanning/sun exposure, exfoliation, skin care routines), and aftercare.

Permanent skin pigmentation carries with it known/unknown risks and complications associated with cosmetic procedures, including but not limited to: allergic reaction, infection, scarring, inconsistent color, spreading, fanning, or fading of pigments.

Non-toxic pigments are used during the procedure and the results achieved may fade over a period of 1-3 years. Even once the color fades, pigment itself may stay in the skin indefinitely. The actual color of the pigment may be modified slightly due to the tone and/or color of skin. The FDA does not approve or exercise regulatory authority for color additives on the pigments used in semi permanent/permanent cosmetics and tattoo inks and the technician/artist is released from liability if an allergic reaction is developed from the pigment.

PhiRemoval non laser tattoo removal is for cosmetic and body tattoos that are at least six weeks old OR had removal work done at least six weeks ago. Failure to allow the required minimum of six weeks to elapse will result in the forfeit of your booking fee.
Emergency Tattoo Removal is for the removal of new cosmetic and body tattoos that have been performed within 48 hours or less. If you've missed the 48 hour window, please book a regular Tattoo Removal appointment 6 weeks from your tattoo procedure. Booking this service beyond the 48 hour window will result in the forfeit of your booking fee.

For desired results, the number of required sessions depends on the size, placement, pigment type and depth of the permanent makeup or tattoo. Most processes take two or more sessions to either lighten or remove pigment.

The highest standards of hygiene and sanitation are met in our facility. Sterile, disposable needles and pigment containers are used for each individual client, procedure, and visit.

Upon completion of the procedure there might be swelling and redness of the skin, which will subside within 1-4 days. In some cases, bruising may occur.

The true results will be seen 4-6 weeks after each procedure, and may vary according to skin tone, type, condition, and age. Some skin types expels pigment more than others, and no guarantee on required sessions can be given. The results of the procedure can be affected by the following: medication, skin characteristics (dry, oily, sun damaged, thick or thin skin type), pH balance, lifestyle (tanning/sun exposure, exfoliation, skin care routines), and aftercare.

Permanent skin pigmentation removal carries with it known/unknown risks and complications associated with cosmetic procedures, including but not limited to: allergic reaction, infection, scarring, inconsistent color, spreading, or fanning.

Glycolic Acid based substance is used during the procedure and results achieved may vary. Even after multiple procedures, pigment itself may stay in the skin indefinitely. The actual color of the pigment may be modified slightly due to the tone and/or color of skin and the technician/artist is released from liability if an allergic reaction is developed from the pigment.

🔒 Booking & Deposits
A non-refundable and non-transferable deposit is required to secure all appointments. This deposit is charged to the card on file at the time of booking and will be applied toward your total service amount. The remaining balance is due at your appointment.

🔁 Cancellations & Rescheduling
Appointments may be rescheduled once with a minimum of 72 hours’ notice at no additional charge. Any additional reschedules will incur a $75 processing fee.
Changes made within 72 hours of your appointment will result in the forfeiture of your deposit. A new deposit will be required to secure a new date.
Changes made within 24 hours of your appointment (including same-day cancellations or reschedules) will incur a charge of 50% of the remaining service balance, in addition to the forfeiture of your deposit.
Repeated or excessive rescheduling may result in the cancellation of current and/or future bookings.
These policies apply to all appointment changes, including those due to illness, scheduling conflicts, or unforeseen circumstances.

🤍 Illness Policy
For the health and safety of all clients, appointments cannot be performed if you are experiencing any active symptoms of illness, including (but not limited to) cough, congestion, fever, sore throat, or flu-like symptoms.
If you are feeling unwell, you are required to reschedule your appointment.
Clients presenting with symptoms at the time of their appointment will not be serviced and will be subject to the applicable same-day cancellation fees.
All rescheduling and cancellations due to illness remain subject to the time-based policies outlined in the Cancellations & Rescheduling section, including applicable fees and deposit forfeiture.
We appreciate your understanding in helping maintain a safe and healthy environment for all clients.

⏰ Late Arrivals
Please notify us if you anticipate being late. Arrivals exceeding 15 minutes may result in a same-day reschedule or cancellation, with applicable fees.
If we are able to accommodate the delay, a late fee may be applied based on the extent of the delay.

🚫 No-Shows
Failure to attend your appointment without notice will be considered a no-show. This will result in a charge for 100% of the service balance and forfeiture of your deposit.
Clients who no-show will no longer be eligible to book future appointments with Kayana Beauty.

💳 Payments & Final Sale
All fees will be charged to the card on file. By booking, you authorize Kayana Beauty to charge any applicable fees in accordance with these policies.
All services and transactions are final. No refunds will be issued.

Due to the nature of our services, minors are not permitted within a body art facility. We allow service dogs with ID but are not responsible for them during your session.

Payment options include Cash, Zelle, Venmo, credit and debit.

We are located inside the Phenix Salon Suites. The front door of the building is locked so text to 323.812.8738 when you arrive (please do not call).

To your knowledge, you must not have any physical, mental, or medicinal impairment or disability that might affect your well being as a direct or indirect result of your decision to have the procedure done at this time.

Care Instructions and AfterCare Products are a vital part of achieving best results. They focus on limited bleeding and skin sensitivities during your procedure, and on prolonging life span and appearance of the results. Following these simple steps are essential to the quality of your treatment. Failure to do so may jeopardize your chances for a successful procedure.

Healing abilities and results vary with each individual client. Many personal factors can result in a less than desired outcome. There are NO guarantees. Additional sessions (at regular rates) may be necessary to achieve optimal desired results.

Our services include taking photographs and/or videos before, during, and after procedures. By booking an appointment you are consenting to and authorize the use of specified photographs and/or videos on our website, social media accounts, and for demonstrative and promotional purposes and are not entitled to compensations for the photos/videos being used.

If you are unhappy with results you must not slander Kayana Beauty (Kay Lee) or any employees of Kayana Beauty in any online forum including but not limited to: Google, Yelp, Instagram, Facebook, and will contact Kay to work with you in finding a solution.

Kayana Beauty reserves the right to refuse service to anyone. Fees are not dependent upon results and no specific promised legal outcomes. Prices, terms, and policies are subject to change anytime and without notice. All transactions are final and no refunds will be issued.